The group used social engineering to access the email accounts of John Brennan, the director of the CIA, as well as the Director of National Intelligence, and former FBI deputy director Mark Giuliano, according to the article. One exploit involved "posing as a Verizon technician and tricking the company's tech-support unit into revealing the CIA director's account number, password and other details." An FBI affidavit alleges that a British teenager named "Cracka" also began forwarding the calls of a former FBI deputy director "to a number associated with the Free Palestine Movement," while "D3F4ULT" paid for a campaign of harassing phone calls. In addition, "According to the affidavit, Cracka appears to have gotten into the law enforcement database simply by calling an FBI help desk and asking for Giuliano's password to be reset..."
"One member told CNN [In a video interview] that he smoked marijuana 'all day every day' and was 'probably' high when gaining access to high-level accounts."