Stories
Slash Boxes
Comments

News for nerds, stuff that matters

Slashdot Log In

Log In

Create Account  |  Retrieve Password

Ask Mozilla Foundation Chief Mitchell Baker

Posted by Roblimo on Tue Mar 15, 2005 12:30 PM
from the open-source-means-open-debate dept.
There have been several recent reports of squabbles and problems involving Mozilla and Firefox development. In an attempt to clear the air about what's going on inside the Mozilla Project and the Mozilla Foundation, Mitchell Baker has agreed to answer 10 - 12 Slashdot questions. Please look at some recent interviews with Ms. Baker and check her blog before posting in order to avoid duplication. We'll publish her answers within the next week.
+ -
story
This discussion has been archived. No new comments can be posted.
The Fine Print: The following comments are owned by whoever posted them. We are not responsible for them in any way.
 Full
 Abbreviated
 Hidden
More
Loading... please wait.
  • by tabkey12 (851759) on Tuesday March 15 2005, @12:34PM (#11944604) Homepage
    Are you going to change your name now that you are no longer updating your eponymous web suite?

    What is the volume of complaints you have received when the Mozilla suite was cancelled - more or less than you expected?

    • What do you think about asking this:

      Why do you think it is that so many people continue to claim that the Mozilla suit was "cancelled" when the Mozilla foundation has just spent several years upgrading the suite to a new code-base which breaks the suite from a single executable into stand-alone applications?

      Why do you think this caught people so off-guard, given that the Mozilla Foundation announced its intention to do so several years ago, and it has been clearly stated on the development roadmap for 2 or 3 years? What could you have done to be more clear?

      • by kollivier (449524) on Tuesday March 15 2005, @03:39PM (#11946523)
        Why do you think this caught people so off-guard, given that the Mozilla Foundation announced its intention to do so several years ago, and it has been clearly stated on the development roadmap for 2 or 3 years? What could you have done to be more clear?

        If it was stated on the roadmap 2 or 3 years ago that there would be no Mozilla 1.8, then why was it a discussion issue just a month or so back? It certainly seems like someone in the Mozilla dev crew didn't know as an absolute fact that there'd be no Mozilla 1.8, and if their own developers didn't know, how can you fault average users for not realizing it?

        Yeah, people knew it would stop being supported, but I think they just thought they'd get a little warning beforehand. After all, what were all those people testing, then? The "backend" of Mozilla? Was this made clear to them? Did they realize they were testing software that would never be officially released? If they DID realize it, would they have still spent time testing it? I read about one poor guy who actually went through and updated language translations for Mozilla 1.8, only to find it was pointless of him to do so. A little communication earlier on in the process would have avoided all this.

        Criticize all you want, but big organizations would be eaten alive by their customers if they pulled something like this. Microsoft has trouble discontinuing Win98 support YEARS in advance. Mozilla is growing, and open source is a give and take strategy. If the project wants the support of the community, they've got to be willing to accomodate the needs and concerns of the community as well. I don't think it's fair to simply bash Mozilla for their mistakes, but I believe they could have dealt with the situation better than they did, and it would benefit the project if they learned how to handle these situations better, especially now that they're getting the attention of the public in general.

          • No, 2 or three years ago, there wasn't going to be anything after 1.4, but things had to be pushed back because Firefox and Thunderbird too longer than expected to reach version 1.0. However, it was stated publicly that Seamonkey would be discontinued after the stand-alone apps were complete. IIRC, there were rumblings at the time that 1.7 was designated the new stable branch that it would probably be final.

            ...

            Because, somehow, I was aware of this without being a Mozilla developer, by only reading publ

  • by Ars-Fartsica (166957) on Tuesday March 15 2005, @12:34PM (#11944609)
    Now that the Moz suite is apparent non-official, how will new code be tested? Will there be some sort of "beta" Firefox release for testing? Or a new very minimal piece of code that is a testbed yet not useful to consumers?
  • Funding (Score:5, Interesting)

    by ites (600337) on Tuesday March 15 2005, @12:34PM (#11944610) Journal
    Could you explain how the Mozilla Foundation currently gets its funding and what your vision is on the long-term funding for open source projects like Mozilla?

    • Re:Funding (Score:5, Interesting)

      by fm6 (162816) on Tuesday March 15 2005, @12:44PM (#11944709) Homepage Journal
      That's the first question most of us would ask. A related question: what's the significance of Ben Goodger [mozillazine.org] switching his employment from Mozilla Foundation to Google? Is this just a device to offload some of your payroll costs?
  • by suso (153703) on Tuesday March 15 2005, @12:34PM (#11944615) Homepage Journal
    I imagine this next year will be some of the most trying times for the Mozilla foundation as lots of people and companies are going to expect Firefox and Thunderbird to do and be lots of things. How do you plan to handle this all this pressure?

    --
    suso.org website/email hosting [suso.org], no disk space quotas and personalized support.
    • Abandoning Mozilla Suite in favor of stand-alone
      applications will not inspire corporations to
      look favorably upon any F/OSS project that doesn't
      respect stability. The rapid-fire changes made
      to FF/TB, including mind-numbing UI changes can't
      instill confidence in the product, especially
      when bug-fixes are abandoned in favor of glitzy
      UI changes.

      It would be very nice to have a browser suite
      that incorporated the following feature set:

      (1) stability, including timely bug fixes
      (2) patches and/or module updates, rat
  • Names (Score:5, Funny)

    by sulli (195030) * on Tuesday March 15 2005, @12:39PM (#11944663) Journal
    What products are you planning on renaming now?

    And if so, what 1970's muscle cars will they be renamed for?

  • by sphealey (2855) on Tuesday March 15 2005, @12:46PM (#11944728)
    Prior to making the decision to not release a final 1.8 version of the Mozilla Suite, did you analyze the affect this would have on large corporate customers doing internal deployments? Although we are small, I work with some fairly large entities who are using 1.4/1.7 for internal deployments (>10,000 seats in one case) and were expecting there is be a 1.8 final - even if that was the last one.

    Does this decision to drop Suite 1.8 in mid-stream as it were affect the credibility of Mozilla Foundation in the long run?

    sPh
      • Well, Mr AC, it's because the current roadmap [mozilla.org] that is on the Mozilla site today discusses the development and release process for 1.8 and 1.9. So anyone doing their "due diligence" would see this and assume more releases are forthcoming.

        IMO the roadmap doesn't make it clear enough that the 1.8 and 1.9 releases shown are platform releases and not suite releases. Unless you follow moz development religiously (I don't) it's not very clear from the roadmap.

        Also the roadmap reads much like the king james e

        • Well, Mr AC, it's because the current roadmap that is on the Mozilla site today discusses the development and release process for 1.8 and 1.9.
          Yes, the current plan is to release Gecko 1.8 and 1.9 at the times given in the roadmap. Note this is the Gecko platform, which is not to be confused with the Mozilla Suite product, aka Seamonkey.
  • Composer (Score:3, Interesting)

    by krewemaynard (665044) <krewemaynard@gmaiYEATSl.com minus poet> on Tuesday March 15 2005, @12:47PM (#11944733)
    Composer is the only reason I keep the Mozilla suite around now. Will it be a standalone product? A Firefox extension like ChatZilla?
  • Browser of choice? (Score:4, Interesting)

    by Sparr0 (451780) <sparr0NO@SPAMgmail.com> on Tuesday March 15 2005, @12:47PM (#11944739) Homepage Journal
    So, what do YOU use on the desktop? Firefox and Thunderbird, Mozilla Suite, Internet Explorer and Outlook, Opera and Eudora?
  • Calendar (Score:5, Interesting)

    by EvilStein (414640) <spam@[ ].net ['pbp' in gap]> on Tuesday March 15 2005, @12:47PM (#11944740) Homepage
    Are there any more plans to put weight behind the calendaring solution?

    I know that Sunbird exists and there's now Lightning [mozilla.org] but the project details are quite vague. The Mozilla Suite could benefit greatly from a fully functional calendar, especially in the small business realm.
  • Security Updates (Score:4, Interesting)

    by Mr. Sketch (111112) * <mister.sketch@gma i l . c om> on Tuesday March 15 2005, @12:54PM (#11944804)
    What are the plans for incremental security updates to the Firefox suite? Currently we only get a new release of Firefox that has to be reinstalled. Are there plans to allow small security patches to be applied without having to reinstall the whole application?
  • Obligatory (Score:4, Funny)

    by m50d (797211) on Tuesday March 15 2005, @12:55PM (#11944814) Homepage Journal
    As a female with a fairly high profile among the open source community, do you get a lot of unwanted attention from losers like me?
  • Future / Challeneges (Score:4, Interesting)

    by Askjeffro (787652) on Tuesday March 15 2005, @12:55PM (#11944816)
    Where do you see the Mozilla foundation in 5 years?

    What types of new projects are the Foundation considering?

    Why should the average consumer use Mozilla software over Microsoft's offerings?

    What is Mozilla's greatest challenge in getting the average PC user to utilize their software?
  • by Tuxedo Jack (648130) on Tuesday March 15 2005, @12:55PM (#11944825) Homepage
    Given how easy it is to deploy Firefox across a campus (load it into a Ghost loadset, then deploy in your next periodic reclone), why, in your opinion, are medium-to-large companies loathe to deploy anything but IE, especially given the tendencies of employees to use office machines for distinctly non-work purposes, which often leads to malware infections?
  • Raising the bar (Score:5, Interesting)

    by Grip3n (470031) on Tuesday March 15 2005, @12:58PM (#11944878) Homepage
    Clearly the fact that Microsoft had a monopoly on the browser market reared its ugly head; we haven't seen any improvements to IE for around 5 years. However, as soon as the hint of competition comes, MS is back on their feet.

    Now that MS has put people back on their IE development team, it seems inevitable that IE will soon have the same features that Firefox does: tabbed browsing, pop-up blocking, 24-bit PNG support, etc. What is the Mozilla Foundation's move to keep people excited about installing Firefox over being content with IE? Many of my friends who are less than computer savvy are more than content staying with what Windows already has unless there are some compelling reasons to switch. Firefox at the moment has those reasons in spades, but a quick tune-up to IE would undermine Firefox's natural advances.

    In short: how are you planning to keep Firefox ahead of the curve?
    • In short: how are you planning to keep Firefox ahead of the curve?

      Simply by not supporting Active-(e)X(ploits)?

      By leaving in the "dom.disable_window_open_feature.blah" options, one of the single best reasons to use Moz/FF? (hijack the context menu? I think not! Resize or move my window to appear how you think it should look on your sad little 800x600 (or worse, your envy-inducing 1920x1200) display, when most of us use a 1280x1024 or 1024x786 resolution? Nope!).

      By continuing to offer and improve p
  • Competing with IE7 (Score:3, Interesting)

    by MankyD (567984) on Tuesday March 15 2005, @01:05PM (#11944940) Homepage
    The new Internet Explorer is coming (at some point). Regardless of ones affinity or lack-there-of for the current iteration of IE, IE7 is sure to hold some major improvements. I dare say it might even be a good browser.

    Does Mozilla have a plan of any form for weathering IE7's release? With the practice of bundling the browser with the OS, how on earth can Mozilla compete (assuming IE7 holds the major feature enhancements that it needs so badly)?
  • Humor (Score:4, Interesting)

    by fr1kk (810571) on Tuesday March 15 2005, @01:11PM (#11945006) Homepage
    How is the overall morale of the devlopment team as far as being able to kid around and have fun? One example I can think of is about:mozilla in mozilla or firefox. It is obviously a pun of some kind, or an inside joke. I think it boils down to: As the projects get bigger and more professional do you see a difference in the team's ability to "have fun" with the software, or is there more concern for the need to "act professional"?
  • After considering two developments:

    1) The increased usage of Mozilla/Firefox browsers has seemed to be flattening recently, although still growing.
    2) It is rumored that Internet Explorer 7 Beta will be released this summer. This would appear to steal some thunder from Mozilla & Firefox browsers.

    What can be done to make sure that Mozilla and Firefox browsers will continue to reach and surpass the 10% usage point? How can the community deal with the probable hype that would be generated around the release of a Internet Explorer 7 Beta?
    • Actually, the usage is not flattening. The growth curve used to be exponential, and now it is nearly linear. That's a slowdown in the growth, but the number of new users the browsers are attacting per month has been nearly constant since around the time Firefox 1.0 was released.
  • by kollivier (449524) on Tuesday March 15 2005, @01:19PM (#11945081)
    Dear Ms. Baker,

    I'm one of the core developers on wxMozilla, and for some time I've been wondering how exactly the GRE / Gecko SDK fits into the overall Mozilla framework and roadmap. I have two questions that center around that issue.

    First, the current Mozilla communication issues are especially confusing for embedders, because, for example, the GRE has traditionally used the same numbering scheme as the Mozilla Suite. (i.e. there's not going to be a Mozilla 1.8, but what does that mean for GRE 1.8?) Furthermore, there's no roadmap for the GRE, so it's hard to tell where it's going or what the priorities are. So could you comment on what you see as the future of the GRE and Gecko SDK as Mozilla products?

    I have one more related question, because I'm a Mac user. ;-) I noticed the hiring of Josh Aas to the Mozilla Foundation and a commitment to improving Mac support, which I was very excited to hear about, and I was wondering if this includes improving the embedding libraries on Mac? (Modern Mac apps have significant troubles with the current embedding libs, which are geared towards OS 8/9 apps.) I realize this is open source, and I'm certainly willing to help in any efforts towards this end (and have already made headway towards some patches), but I would need some help and support from the Mozilla project to make this real.

    Thanks for taking some time out to read and respond to these issues!
  • libgecko? (Score:5, Insightful)

    by Compenguin (175952) on Tuesday March 15 2005, @01:24PM (#11945140)
    Now that seamonkey has being discontinued are there any plans to release a libgecko/libgre type package that the aviary products can link against and that the embedders (e.g. yelp/galeon/epiphany) can link agianst?
  • by guanxi (216397) on Tuesday March 15 2005, @01:31PM (#11945210)
    Repeatedly, I see that members of the 'community' have
    expectations of the Mozilla Foundation that aren't met. MoFo and
    the community seem to perceive their respective roles and
    responsibilities completely differently. I'm hoping you can
    help bring together the two perspectives.

    Many members of the 'community' seem to expect management and
    development of the various projects to be as open as the code,
    and they often complain that MoFo makes decisions without
    consulting, warning or even notifying the community.

    Examples include the decision to release Firefox 1.0 based on Moz
    1.7 instead of 1.8, the decision to stop MoFo development of
    Mozilla Application Suite, and the business relationship that
    makes Google the home page.

    On a smaller scale, in my limited experience I've seen some
    community requests and patches ignored or dismissed summarily,
    though I've seen some accepted and/or discussed.

    I don't know that MoFo's approach toward the community is good or
    bad -- I can imagine the limitations of interacting with so many
    people -- but at least expectations should be clarified. I've
    been participating for over four years and I'm still not sure what
    to expect. It's difficult to contribute if you don't know where
    help is desired or needed. Finding out in hindsight and seeing
    hours of work wasted is frustrating and inefficient. I think
    clarifying the roles would improve efficiency and improve retention
    of contributors.

    What is MoFo's official, internal policy regarding the MoFo's and
    the community's roles and how they function? What is the de
    facto policy -- how does it really function in your experience?

    What resources are dedicated to community interaction? Finally,
    what can be done to improve the situation, at least by aligning
    expectations with reality.

    Or perhaps I haven't described the issue well: Does MoFo see a
    foundation and a community? Does it see something more subtly
    defined? Something completely different?
  • Gecko engine (Score:4, Interesting)

    by Anonymous Coward on Tuesday March 15 2005, @01:31PM (#11945214)
    Are there any plans to pull Gecko out of Firefox, Thunderbird, etc and making it into a shared library? Currently, the engine is re-implemented in every program that uses it. If a person were to run Firefox, Thunderbird, Sunbird, and Nvu at once, that can end up to be a lot of memory usage.

    Extracting Gecko out and making it a shared library that the other applications build on could really help in the long run.
  • CSS2 & CSS3 (Score:4, Interesting)

    by X_Caffeine (451624) on Tuesday March 15 2005, @01:37PM (#11945265)
    Microsoft has seemingly attempted to quash web standards by making early and strong support for CSS1 and CSS2 (thus making it a better renderer than Netscape 4), and then all but abandoning web standards in favor of Avalon. Does Mozilla have any plans to push web design technologies forward again, through more complete CSS2 support and CSS3? (and also widespread deployment of CSV?)
  • by codemachine (245871) on Tuesday March 15 2005, @01:39PM (#11945292)
    I'm wondering whether there are any plans to integrate the existing stand-alone applications, and whether this will even be possible now that the Mozilla Foundation is not doing development on all of them.

    For example, it might be useful to see integration between two or more of Firefox, Thunderbird, Sunbird, Nvu, the address book, and a chat component. But since the Mozilla Foundation does not develop Nvu or Chatzilla any longer (is anyone working on Chatzilla or any XUL chat app any longer?), this won't necessarily be easy.

    Is there any plans to work with Linspire and other application developers to integrate their work with Firefox and Thunderbird? Will the Mozilla Foundation be doing official extensions that bring some of the suite functionality to the stand-alone products?
  • What's up with DevMo? Devedge has been down for awhile now. I'm really missing stuff like the MultiBar for Mozilla/Netscape/Firefox, and the Core Javascript Reference 1.5.

    (Tell Deb to get crackin')
  • by codemachine (245871) on Tuesday March 15 2005, @01:45PM (#11945359)
    What are the Mozilla Foundation's plans regarding the future of XUL as a development platform, especially as it regards competing with IE/XAML/Avalon? Will you push Firefox as a platform in itself like Netscape tried to do with their browser, or will the browser project and the XUL platform be handled seperately?

    I ask because it seems like many of the Mozilla 2.0 goals would apply to all XUL applications and the platform itself, not just Firefox. I could see two approaches to the development of Mozilla 2.0 - one being that Firefox becomes the testbed that the Suite used to be, the other being that the FireFox team only worries about producing a browser and another group develops the "platform" as a whole. But how would this platform be developed and tested going forward, and will it be capable of competing with Avalon/XAML?
  • by Val314 (219766) on Tuesday March 15 2005, @02:00PM (#11945509)
    Are there any plans to make the Mozilla Apps corp. friendlier?
    i'm too lazy to dig up the Bug #'s, but i'm talking about Exchange Support (not via IMAP) for TB/SB, possibility to switch to MSHTML for specified pages (most intranets i've seen use at least some ActiveX stuff, that requires IE and i doubt that they'll recode their Apps just to be Mozilla friendly) for FF (as some kind of plugin)
  • SVG graphics? (Score:5, Interesting)

    by Anonymous Coward on Tuesday March 15 2005, @02:21PM (#11945717)
    When will there be a real effort to support SVG and have it turned on in the builds by default?
  • by asoap (740625) on Tuesday March 15 2005, @02:29PM (#11945795)
    I donated some money to the Firefox new york times campaign. None of us were notified when the ad was coming out, so we got suprised when it did. You guys apologized and said that you would mail us all posters if we requested.

    Well, I requested a poster, and I've never seen it. What's the deal with that? Have you not sent any out, or is it because I live in another country, that you have not sent it to me because it costs to much to ship?

    Anyway, I didn't put up a fuss, because I assumed that the whole thing got dropped.. So what heppend?

  • by chris59256 (867944) on Tuesday March 15 2005, @02:29PM (#11945799)
    Recently I learned of a bug in Windows Firefox versions prior to 1.01 which was fixed in this version. This bug wipes user's hard disks. I've located 15 users who've suffered from this bug.
    Why did it take over *one year* to fix this serious bug?
    http://forums.mozillazine.org/viewtopic.php?t=2257 31 [mozillazine.org]

    The bug only occurs when a user uninstalls Firefox. A user who uninstalls version 1.0 to prepare for installing version 1.01 is vulnerable. Why has the Firefox homepage not been updated to warn all users about this fact, and to offer a safe remedy?

    At least 15 people reported the bug. Assuming that 5% of victims would post publicly about it, this would leave around 300 actual victims. Even 5% is probably too high; a 1% estimate would leave around 1,500 total victims. Since the bug only occurs when Firefox is uninstalled, many hundreds or perhaps even thousands of potential future victims exist.

    The bug was reported in bugzilla and discussed without fixing for over *one year*. At one point a developer didn't remove the dangerous code because he said "This is not an acceptable solution to force on all users because some people make bad assumptions and then don't read dialogs." Is Firefox truly ready for "the masses" when developers maintain this sort of attitude towards users?

    (copy, remove spaces, and paste bugzilla links since they won't work from Slashdot)

    Original bugzilla bug:
    https://bugzilla.mozilla.org/show_bug.cgi?id =23362 5

    Firefox advocate ivanii attempts to raise concern about this bug (10/07/2004)
    http://www.spreadfirefox.com/?q=node/view/2808 [spreadfirefox.com]

    Here's links to a few people who suffered from this bug:
    1.http://computercops.biz/postp82180.html [computercops.biz]
    Thu Feb 12, 2004
    "Using the Firefox uninstaller has deleted almost everything in the Program Files directory..."

    2.http://www.terryfrazier.com/1391 [terryfrazier.com]
    10/5/2004
    "What idiot writes an uninstall routine that wipes out everything in the parent folder?!"
    "This is not some minor issue. This is a show stopper. I mean, damn!"
    "..every last vestige of that vile firefox has been eradicated from my registry. "

    3.http://sillydog.org/forum/viewtopic.php?p=4062 6 [sillydog.org]
    04 Aug, 2004
    "After un install Firefox lost all ,MBX Eudora mail files"
    4.http://forums.mozillazine.org/viewtopic. php?t=64 871&sid=2d93836acbfea243769078b48c3eff90 [mozillazine.org]
    2004-03-28
    Also posted on Bugzilla as user "Cy"
    "This is not a minor inconvience. This is CARNAGE!!! Uninstalling a browser and ending up wiping out almost your entire hard drive."
    "This is ruining mozilla's reputation. I now have a distrust of any win installer release by mozilla"

    5.rajarajan.sampath final bugzilla victim to post.
    2005-02-04
    "The uninstaller wiped off, 2/3rd of my programs. This shouldnt be the case, no matter what."

    6. Thomas Passin (original buzilla poster)
    2004-02-09
    "This is DANGEROUS."

    7.https://bugzilla.mozilla.org/show_bug.cgi?id=2 42 118
    2004-04-29
    "...I uninstaled the whole directory "E:/Program Files"!! It wasn't very nice for me..."

    8. https://bugzilla.mozilla.org/show_bug.cgi?id=26969 9
    2004-11-13
    "All my backups and irreplaceble files are now lost.....Thank you for making a shitty uninstaller....i fucking hate you now"

    9.https://bugzilla.mozilla.org/show_bug.cgi?id=2 71 805
    2004-11-25
    "Firefox will deleted all my other program in c:\program files. very unlucky,I did it!!"

    10. https://bugzil
    • All of the points lead to installer issues, not uninstaller bugs. It seems to me that the uninstall problems are symptomatic of installer deficiencies.

      The uninstall program did exactly as it should, which is to remove the installation. The problem would not manifest itself if the installer had not been less than intuitive in the first place.

      So while there is (was) an issue, people were barking up the wrong tree it seems to me. It looks like a communication disconnect.

      Absolutely, users should be protec
  • by jonasj (538692) on Tuesday March 15 2005, @06:04PM (#11947961)
    There used to be talks of a Mozilla-GNOME alliance, perhaps even a merger, to stand united against .NET/XAML/etc. Any news on this [gnome.org]?
    • by jonasj (538692) on Tuesday March 15 2005, @12:54PM (#11944802)
      That question is answered in the very latest post in her blog. You know, the blog that was linked to in the summary with the note "check her blog before posting in order to avoid duplication"?

      And the answer is no.
      • That question is answered in the very latest post in her blog.

        I am sure you realize this, but one of the purposes of a Slashdot interview is to start (or terminate) a "dialogue" with a community when that community feels alienated or ill-informed. Many of us have read that blog and similar statements from MozFo insiders, but would like a bit more in the way of explanation.

        Or as WR put it [slashdot.org]:

        I think your application of those reasons definitely needs to be categorized in the "How to Alienate Your Base Users i

        • Sorry, I meant to say that it was answered in the documents linked to from her blog, especially this [mozilla.org] ("We probably won't use the same naming conventions, as we need to be clear that this is not a Mozilla Foundation product release"), and this [mozilla.org], which has release plans and project planning info, and notes in several places that the naming and versioning will change.

          Sorry for the tone of my previous post.
    • by TheFlyingGoat (161967) on Tuesday March 15 2005, @01:15PM (#11945049) Homepage Journal
      I have moderator points, but I want to respond instead. I can visit both of those two ABC links without Firefox 1.0.1 crashing. I've tried reloading the pages, changing the text size, printing, and it all works fine.

      I was having problems with ESPN.com crashing when 1.0.1 first came out, and posted a bug report on it. Turns out completely deleting the directory and reinstalling fixed the problem, which was originally caused by a bad Flash app on the page.

      The Firefox crew handles crash reports pretty quickly in my experience. Perhaps someone just needs to tweak the installer to completely remove all the old files instead of just copying the new ones.
          • > and the roadmap has said so all the time.

            If you can point to one roadmap that says one consistent thing I would be obliged! The roadmaps I have seen over the last 3 years have said 29 contradictory things, often within the same document.

            sPh